Thursday, December 20, 2007

No TV

As far as I'm concerned that's the best kind, but Terry is starting to have some withdrawal symptoms. There are football bowl and pro games starting tonight and I'd like to watch a few of them.

Yesterday morning we discovered that the TV system wasn't working at the Aerie. We get our TV through the same lines as our phone and internet connection. I called the provider and they sent out Zack who has been here before and is cousin to Don and Deb's daughter-in-law. And he's a real nice guy.

He visited with us for almost 3 hours but really couldn't do anything except confirm that we had no TV reception to any of our three sets. He informed us that they had recently gotten and installed an upgrade to their software and had, as a result lost TV all over their service area. Things have gotten so hectic and confrontational tat the poor gals back at the office are nearly in tears. Since the installation they've had the tech guys (like Zack)running all over the area doing their best to resolve the problem but it comes down to something at base end of the line. They're trying their best but are, at the moment, completely overwhelmed. I joked that it sounded like a Microsoft product.

Anywho, we had a nice visit talking about photography and fishing. (Turns out one of the guys with the phone company also goes up to Caesar's Lodge and the idea of going up there has been in the back of Zack's mind for a while now.) He's also a photography hobbiest and was intrigued with my digiscoping set up.

Hopefully, they'll get the bugs out of the system and we'll b able to watch some TV this weekend.

UPDATE: I just (10:00 AM) called and the office says they've narrowed the problem down but still haven't come up with a solution. Extremely apologetic about the whole thing I was informed that everyone who has been affected will receive two weeks credit on the TV portion of their bill.

UPDATE: (12:00 Noon) It's back! We just got our TV reception back and I believe the folks at the business end were just as relieved as we were. I imagine those folks who have young kids in their household are jumping for joy too. Not that I condone using the TV as a babysitter or anything....

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